Additional Information

 

ALA MIssissippi Chapter 2012 Technology Survey Results

 

1. Which social networking site/technology does your firm use? (Check all that apply)

 

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Response
Percent

Response
Count

Does not use

 

41.7%

5

LinkedIn

 

41.7%

5

Blogs

 

25.0%

3

Twitter

 

25.0%

3

Video platforms like YouTube

 

0.0%

0

Consumer social networks like Facebook and Google

 

50.0%

6

All of the above

 

0.0%

0

2. Does your firm's social media policy cover the following topics? (Check all that apply)

 

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12

 

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Response
Percent

Response
Count

We do not have a policy

 

50.0%

6

Guidelines for employees on their social media responsibilities when using both firm resources and personal tools

 

50.0%

6

Rules for content creation

 

16.7%

2

Instructions for comments on blogs

 

16.7%

2

Standard regarding confidential information and social media

 

50.0%

6

Overview of when to obtain approval for social media messages

 

0.0%

0

Red flags, such as privileges and ethical issues

 

25.0%

3

Tips on building a network and psitive online reputation

 

8.3%

1

 

3. Does your firm regulate employees' personal media use as part of its policy?

 

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12

 

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Response
Percent

Response
Count

Yes

 

50.0%

6

No

 

50.0%

6

4. Does your firm provide thorough training for partners to summer associates as to platforms and how social media tools work?

 

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12

 

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Response
Percent

Response
Count

Yes

 

8.3%

1

No

 

91.7%

11

 

5. Does your firm regularly monitor its own accounts and check the internet for any references to it?

 

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12

 

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Response
Percent

Response
Count

Yes

 

41.7%

5

No

 

58.3%

7

6. Does your firm provide (reimburse) Smartphone/PDAs to the following: (Check all that apply)

 

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12

 

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Response
Percent

Response
Count

Partners

 

75.0%

9

Non Partner Attorneys

 

58.3%

7

Executive and select managers

 

58.3%

7

Legal assistants/paralegals (some)

 

8.3%

1

Legal assistants/paralegals (all)

 

0.0%

0

Devices not supplied

 

16.7%

2

 

7. What is your firm's policy regarding the purchase of Smartphone/PDA device hardware?

 

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12

 

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Response
Percent

Response
Count

Firm fully funds the purchase of the smartphone

 

50.0%

6

Firm provides a stepend or allowance toward the purchase of the smartphone

 

33.3%

4

User pays the full cost of the device

 

16.7%

2

8. What is your firm's policy regarding the monthly data plan fee?

 

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12

 

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Response
Percent

Response
Count

Firms pays the full cost of monthly data service

 

50.0%

6

Firm partially pays or provides a stipend for the monthly data service

 

41.7%

5

User pays the full cost of the monthly data service

 

8.3%

1

 

9. What is your firm's policy regarding other services such as voice and text?

 

answered question

12

 

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Response
Percent

Response
Count

Pays for voice and text

 

58.3%

7

Pays for voice only

 

16.7%

2

Pays for text only

 

0.0%

0

Does not pay for voice or text

 

25.0%

3

10. Does your firm purchase Ipads/tablets for: (Check all that apply)

 

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12

 

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Response
Percent

Response
Count

No one

 

25.0%

3

Partners only

 

16.7%

2

All attorneys

 

0.0%

0

Ad hoc basis based on specified criteria

 

58.3%

7

Administrative personnel

 

8.3%

1

Paralegals

 

8.3%

1

 

11. What application are you using for time entry on wireless devices? (Check all that apply)

 

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12

 

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Response
Percent

Response
Count

DTE Axiom

 

8.3%

1

PenEra's TimeKM

 

0.0%

0

AirTime Manager

 

0.0%

0

Thomson Elite mobile time entry

 

0.0%

0

Aderant mobile office

 

8.3%

1

iTimekeep

 

0.0%

0

Sage CarpeDiem

 

0.0%

0

Other

 

33.3%

4

None

 

50.0%

6

12. Which of these wireless email SYNC (push) technologies are in use at your firm? (Check all that apply)

 

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12

 

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Response
Percent

Response
Count

Blackberry Enterprise Server

 

41.7%

5

Exchange ActiveSync

 

83.3%

10

Goodlink Server

 

0.0%

0

POP3 connections

 

8.3%

1

IMAP Connections

 

0.0%

0

Blackberry Desktop Redirector

 

0.0%

0

NotifyLink server

 

8.3%

1

Intellisync

 

0.0%

0

A hosted service from an outside provider or the cell phone carrier

 

8.3%

1

Other

 

0.0%

0

None

 

8.3%

1

 

13. Are passwords required for wireless email devices?

 

answered question

12

 

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Response
Percent

Response
Count

Yes

 

50.0%

6

No

 

50.0%

6

14. What are the top three benefits of mobile technology for your firm?

 

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12

 

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Response
Percent

Response
Count

Increased flexibility

 

75.0%

9

Better client service

 

75.0%

9

Increased productivity

 

91.7%

11

Improved access to data

 

58.3%

7

Better collaboration

 

8.3%

1

Cost savings

 

0.0%

0

Other (please specify)

 

0.0%

0

 

15. For each IT staff member, how many users are there?

 

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12

 

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Response
Percent

Response
Count

Less than 15

 

8.3%

1

16 to 30

 

25.0%

3

31 to 60

 

25.0%

3

61 to 75

 

0.0%

0

More than 75

 

16.7%

2

IT is contracted

 

25.0%

3

16. Is tech support outsourced in any way?

 

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12

 

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Response
Percent

Response
Count

Yes

 

66.7%

8

No

 

33.3%

4

 

17. What document management software does your firm utilize?

 

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12

 

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Response
Percent

Response
Count

We do not have a DMS

 

41.7%

5

Worldox

 

0.0%

0

Autonomy iManage

 

8.3%

1

LexisNexis Concordance

 

8.3%

1

ThomsonReuters GoFileRoom

 

0.0%

0

Cintas

 

0.0%

0

Other (please specify)
 

 

41.7%

5

18. What is your firm’s PRIMARY word processing software?

 

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12

 

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Response
Percent

Response
Count

Wordperfect

 

25.0%

3

Word 2010

 

50.0%

6

Word 2007 or earlier

 

25.0%

3

 

19. What document comparison tools does your firm use? (Check all that apply)

 

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12

 

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Response
Percent

Response
Count

Workshare

 

16.7%

2

Beyond Compare

 

0.0%

0

Merge

 

0.0%

0

Compare It!

 

0.0%

0

Delta View

 

16.7%

2

Microsoft Office

 

58.3%

7

CompareSuite

 

0.0%

0

Word Perfect

 

25.0%

3

None

 

25.0%

3

Other (please specify)
 

 

16.7%

2

20. What document assembly software does your firm use? (Check all that apply)

 

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12

 

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Response
Percent

Response
Count

ProDoc

 

0.0%

0

HotDoc

 

0.0%

0

DirectLaw

 

0.0%

0

Dealbuilder

 

0.0%

0

Exari

 

0.0%

0

None

 

83.3%

10

Other (please specify)
 

 

16.7%

2

 

21. What time and billing software does your firm use?

 

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12

 

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Response
Percent

Response
Count

Thomson Reuters (Elite enterprise, Elite 3E, Prolaw)

 

0.0%

0

Aderant (Expert, CompuLaw, Total Office, Omega)

 

16.7%

2

Tabs

 

41.7%

5

PerfectLaw

 

16.7%

2

Other (please specify)
 

 

25.0%

3

22. What litigation support tools does your firm use? (Check all that apply)

 

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12

 

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Response
Percent

Response
Count

Summation

 

50.0%

6

Amicus attorney

 

0.0%

0

ProLaw

 

0.0%

0

Trial Director

 

41.7%

5

Case Logistics

 

8.3%

1

Sanction

 

16.7%

2

Ringtail

 

25.0%

3

None

 

16.7%

2

Other (please specify)
 

 

41.7%

5

 

23. Is your firm utilizing any service that could be defined as “cloud” computing (i e hosted communications or “X” as a server? (Check all that apply)

 

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12

 

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Response
Percent

Response
Count

None

 

33.3%

4

Spam Filtering

 

33.3%

4

Payroll

 

16.7%

2

Email continuity

 

8.3%

1

Public Website

 

16.7%

2

HR

 

16.7%

2

Email Archiving

 

16.7%

2

Extranet

 

8.3%

1

Litigation Support/EDiscovery

 

8.3%

1

Data Storage

 

25.0%

3

Library

 

16.7%

2

Document Management

 

8.3%

1

IP docketing

 

0.0%

0

Telephones

 

0.0%

0

Financial

 

0.0%

0

Email (hosted exchange, gmail, godaddy)

 

25.0%

3

Records

 

0.0%

0

Contact Management

 

0.0%

0

Other (please specify)
 

 

25.0%

3

24. How would you describe the cloud computing experience?

 

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12

 

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Response
Percent

Response
Count

Positive

 

41.7%

5

No different from the old way we did this

 

58.3%

7

Disappointing

 

0.0%

0

 

25. What have been the biggest benefits of cloud computing? (Check all that apply)

 

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12

 

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Response
Percent

Response
Count

Simplified support and maintenance

 

8.3%

1

We can get by on less (or less powerful) hardware in-house

 

25.0%

3

Lower costs

 

16.7%

2

Remote access

 

50.0%

6

Other (please specify)
 

 

41.7%

5

26. Is your firm currently making use of virtual server technology? If so, choose the choice below that most accurately describes your environment:

 

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12

 

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Response
Percent

Response
Count

No virtualization in our environment at this time

 

33.3%

4

Test environment/lab only

 

0.0%

0

Disaster Recovery site only

 

8.3%

1

Non-critical servers

 

8.3%

1

Some mission critical servers

 

16.7%

2

Infrastructure servers

 

8.3%

1

Data center is largely or completely virtualized

 

25.0%

3

 

27. If your firm does use virtual server technology, please identify the software being used.

 

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12

 

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Response
Percent

Response
Count

VMWare ESX

 

0.0%

0

VMWare vSphere

 

8.3%

1

VMWare ESXi

 

16.7%

2

Microsoft Hyper V

 

8.3%

1

VMWare Server or GSX

 

8.3%

1

Citrix XenServer

 

16.7%

2

Other

 

8.3%

1

No virtual servers

 

33.3%

4

28. Does your firm use SAN (storage areas network) solutions for very high capacity disk storage, and, if so, what PRIMARY brand?

 

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12

 

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0

 

Response
Percent

Response
Count

We don’t use SAN

 

58.3%

7

EMC

 

0.0%

0

HP/Compaq

 

8.3%

1

Network Appliance

 

8.3%

1

EqualLogic

 

0.0%

0

Dell

 

0.0%

0

Compellent

 

8.3%

1

Other

 

0.0%

0

Left Hand

 

0.0%

0

Hitachi

 

0.0%

0

IBM

 

8.3%

1

Other

 

8.3%

1

 

29. If your firm has video conferencing, what connection types are supported? (Check all that apply)

 

answered question

12

 

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0

 

Response
Percent

Response
Count

Firm does not have video conferencing

 

50.0%

6

IP (internet)

 

33.3%

4

ISDN

 

25.0%

3

Other

 

0.0%

0

30. What web conferencing software does your firm utilize?

 

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12

 

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0

 

Response
Percent

Response
Count

WebEx

 

16.7%

2

Lync

 

8.3%

1

Other

 

25.0%

3

None

 

58.3%

7

 

31. Does your firm use Microsoft Sharepoint?

 

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12

 

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0

 

Response
Percent

Response
Count

Yes

 

33.3%

4

No

 

66.7%

8

32. Does your firm use any scanner workflow software to automate or facilitate document scanning processes from your copier (Check one)

 

answered question

12

 

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0

 

Response
Percent

Response
Count

Do use use

 

16.7%

2

eCopy

 

41.7%

5

Omtool/AccuRoute

 

16.7%

2

Custom or In-House

 

8.3%

1

Xerox SmartSend

 

0.0%

0

DocsCorp

 

0.0%

0

Kwik tag

 

0.0%

0

EFI DocSend

 

0.0%

0

Other (please specify)
 

 

16.7%

2

 

33. What methods of remote access do you provide? (Check all that apply)

 

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12

 

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0

 

Response
Percent

Response
Count

Citrix

 

16.7%

2

Microsoft Terminal Server (No Citrix)

 

33.3%

4

Microsoft Remote Desktop Connection

 

33.3%

4

Outlook Web Access

 

41.7%

5

VPN (Firm laptops or firm provided PCs only)

 

75.0%

9

VPN (software provided for the home PC)

 

41.7%

5

LogMeIn

 

8.3%

1

GoToMyPC

 

0.0%

0

Web based DMS

 

0.0%

0

Other

 

8.3%

1

34. What type of phone system is the PRIMARY system at your firm. (Check one)

 

answered question

12

 

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0

 

Response
Percent

Response
Count

VoIP

 

41.7%

5

PBX

 

41.7%

5

VoIP Enabled

 

0.0%

0

Hosted VoIP

 

0.0%

0

Key System

 

16.7%

2

 

35. Does your firm have an extranet? If so, what are you using? (Check all that apply)

 

answered question

12

 

skipped question

0

 

Response
Percent

Response
Count

No extranet/Not applicable

 

58.3%

7

Microsoft Sharepoint

 

33.3%

4

Custom/Developed In-House

 

8.3%

1

AMS Legal

 

0.0%

0

Interwoven Worksite Web

 

8.3%

1

NetDocuments

 

0.0%

0

Other

 

0.0%

0

36. Does your firm have a redundant or back up Internet Connection?

 

answered question

12

 

skipped question

0

 

Response
Percent

Response
Count

Yes

 

83.3%

10

No

 

16.7%

2

 

37. What PRIMARY brand of firewall router does your firm utilize?

 

answered question

12

 

skipped question

0

 

Response
Percent

Response
Count

Cisco

 

33.3%

4

SonicWALL

 

33.3%

4

Juniper

 

0.0%

0

Check Point

 

0.0%

0

WatchGuard

 

0.0%

0

Other

 

33.3%

4

38. Do you use a web filtering appliance or software system to block harmful or objectionable web content? If so, which software? (Check one)

 

answered question

12

 

skipped question

0